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Hotel Management (HM)

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Hotel Management (HM)

Updated: Jan 9, 2024

The field of Hotel Management  requires aspirants to possess good communication skills as well as an impressive personality. Due to globalisation , this industry is growing rapidly. Each year, a lot of hospitality related jobs are introduced in the economy. These jobs are offered not only by Indian firms but also by international hotel chains.  Therefore,Hotel Management is a fruitful field to make a career in.

In order to make a future in the field of Hotel Management , the aspirants need to pursue a course in the same from a recognised college. All the Interested candidates have the option to pursue an undergraduate or postgraduate programme in the field of hotel management. 


Undergraduate Courses  :

1. Bachelor of Hotel Management (BHM)

2. Bachelor in Hotel Management and Catering Technology (BHMCT)

3. BSc in Hospitality and Hotel Administration

4. BA in Hotel Management

5. BBA in Hospitality, travel & tourism 

Postgraduate  courses :

1. Master of Hotel Management (MHM)

2. Master in Tourism and Hotel Management (MTHM)

3. MBA in Hotel Management

4. MBA in Hospitality Management

5. MSc Tourism and Hospitality Management

6. MBA Hospitality 

Diploma Courses:

1.Diploma in Hotel Management

2.Diploma in Hotel Management & Catering Technology

3.Diploma in Hospitality Management

4.Diploma in Housekeeping

5.Diploma in Aviation Hospitality and Travel Management

6.Certificate course in Maritime Catering

7.Certificate course in Hotel and Hospitality Management 


Candidates are eligible to pursue a Hotel Management course offered at the UG level if they have completed their 10+2 from a recognised board with passing marks. Many colleges also list an additional eligibility criteria stating that it is mandatory for students to have cleared English as a core subject of study if they want to pursue a hotel management course.

On the other hand, to pursue a PG course in hotel management candidates need to be graduates. The aspirants who possess a graduation degree in hotel management are preferred. Apart from this, some colleges also list eligibility criteria that lists that candidates should secure atleast 55% marks in their graduation to be eligible to secure admission in PG level courses offered by them in the field of hotel management.


Undergraduate level:

Introduction to food & beverage service, kitchen operations management, front office management, cookery,  management of hospitality organisations, etc. 

Postgraduate level:

Principles and practices of management, hospitality operations and management, food and beverage management, organisational behaviour, travel management, etc.


There are many portfolios wherein aspirants can make a career in the hotel industry. Some of these are as mentioned :

  • Front Office Manager: In this , one is required to supervise the work of reservation clerks, receptionists, information clerks, doorman and the bell boy. Front office managers are responsible for ensuring that rooms offered to guests meet their requirements. A front office manager also needs to coordinate between the housekeeping department as well as the food and beverage department from time to time to ensure that requests made by guests are fulfilled on time.
  • Hotel Manager: Individuals working in such a job profile are in-charge of the overall operations of a hotel. A hotel manager is responsible for maintaining the standard of service offered at the hotel and also ensures that all facilities are offered to guests. A hotel manager supervises the working of the housekeeping department, ensures that good quality food is offered to guests and is also involved with the working of the banquet department. He/ she is responsible for increasing the revenue earned by the hotel.
  • Housekeeping Manager: Individuals working on this job profile are responsible for ensuring that the entire hotel premises, right from the guest rooms, banquet halls, meeting rooms as well as the reception area, is clean and well maintained. A housekeeping manager is responsible for making rosters, training staff and supervising the work of housekeepers, cleaners and seamstresses. Housekeeping Manager is also tasked with the job of ordering cleaning supplies in a timely manner.
  • Food and Beverage Manager: Professionals in this career choice need to plan, organise and supervise the work of the catering department. People in this profile are usually entrusted with the task of interacting with guests and ensuring that the needs/ demands of customers are fulfilled.
  • Restaurant and Food Service Manager: Individuals working in this profile are responsible for taking stock of cutlery, cleaning supplies, linens, paper, cooking utensils as well as furniture and fixtures of the hotel’s restaurant areas. They are also the people in-charge for arranging equipment maintenance and repairs.
  • Chef: They are responsible for preparing meals, training kitchen staff, ordering supplies, planning menus, managing the kitchen budget, enforcing health and safety regulations and preserving food quality. Chefs are usually the first people to reach for work and the last ones to leave.
  • Steward: Individuals working in this job profile are responsible for ensuring that cutlery is laid out at the hotel’s restaurants as per requirement. They also need to ensure that the banquet rooms have adequate and proper furnishings. Stewards also need to ensure that the food for room service is prepared quickly and orders are served quickly and accurately.
  • Floor Supervisors: They are in-charge of the upkeep of all the rooms on a hotel’s floor. They work closely with maids and bell boys.





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